It also commands higher rents.

From what I see the site isn't as user friendly, but we will see what wins out long run. 

The market is hot enough, that you probably won't have to provide a huge discount on your portfolio.An alternative is to vacate all of the units, and try to sell them to end-users (depending where they are in the lease cycle.)

I can't imagine trying to find random people out there to help you.. not that it can't happen it can.. but I can also see a lot of abuse .. by those that are users that will just use you.

If you aren't short on funds, the answer might just be to do both things -- buy the rate down for $42/mo of improved cashflow, AND do the kitchen upgrade that will allow it to command $50/mo more in rent.

Also, the rate that any competent individual would command may be more than you are willing to spend.

What things can you deduct from a deposit?

I've seen  a couple articles online about people who have used Quicken Loans "rocket mortgage" and  suggest it is  very good for rates, customer service and being user friendly .Have you used Quicken Loans?

@Mindy Jensen  You might want to survey users (offline) on the importance of search and how well BP does.   

They were adding 100k users a day a week ago and now it appears to be 200k new users a day a week later.