Reputation Most lenders that I work with have excellent and honest reviews on Google.

(is there any reviews or history on his business online)The inspector that said 70+ is probably one of those everything needs to be replaced don't risk type, however will probably be the more expensive guy.

I've been on teams that reviewed a bunch of CRMs and it mostly came down to what someone had used in the past, for the sales people, and how much it costs, for the managers.

The underlying issue is like you said: true unbiased journalism is extinct and has devolved into rivaling echo chambers vying for clicks to sell ads.

You can also search Google and read reviews.

I do all of the work except for contract review by broker and they pay for the pm software and overhead of having a physical location for the brokerage (although rents collected and owner payments are all done online).

I’ve seen a few websites about seminars/training, while google searching but then see reviews that aren’t so great.

I found the best solution was to set up auto pays for all the accounts and then make a google doc with all the info broken down by property for periodic reviews.

I always like looking at underwriting models and what others are looking at, so I'd be happy to review if you have any interest. 

Planning performs a thorough review to make this determination including searching publicly and also checking to see if anything was reported to the SF Rent Board or a DBI complaint.