These folks smell your desperation, your newness and can easily emotionally manipulate you by dangling an allusion of their wealth in front you.

What if he says it’s an emotional support dog?  

Gas prices in itself are an emotional talking point, but I believe most people don't drive enough to make a real impact on their budget.

After I questioned him why, he told me he still has a lot to do and will store his belongings at a self-storage space and then start to appeal to emotions and say how he has been paying rent on time for almost 10 years, how a faithful Christian he is, how he has been paying contractors to fix problems instead of me paying them (he never notified me when he did it), how he has replaced my old worn mini blinds with his new mini blinds at no charge (but without notifying me when he did it), and tell me to give him some more time.

But you may have more going on, emotionally, with the property that only you can put a value to.

Unfortunatly, you've become too connected and emotionally attached to your tenants, as harsh at it sounds, you need to put an end to that. 

These guys wanted to automate the buying/selling process but I think they forgot how many emotions buyers and sellers have.

Where I come from, rents on the first floor and 2nd floor used to always be less than the first floor.Run your rentals exactly like a business should be run and leave the love, emotions and crazy thoughts out of your decisions. 

A side note is always based your deals off of the numbers not your emotions.

Although disappointing, I'm glad we stuck to the numbers and not our emotions.