Check out “Income Digs” YouTube channel.

So with the pictures and communication documentation throughout the build it was handled with some negotiations and verifications.

Quote from @Jason Leigh: Here's what I would do.Write a very short, professional letter to the property manager explaining that they failed to communicate with you about anything, particularly the "services and maintenance" that was never communicated to you or approved by you.

With that said he was clear and communicated what he would push back on, why, and how.

LOL, you are exactly right that that discount brokerage only has 3 people: 1 broker, 1 agent and 1 TC LOL and they're all operating over discord channel only Haha LOL but some of these guys are pretty doing well in my market, if they're buyer agent they are giving back the buyer commission minus agreed flat rate to the buyer during closing.

The communication (lack there-of) with the PM is an issue but I'd travel there myself and see what's completed. 

Channel/Calendar management is the most important feature for us because if that didn't work... then there was no point in getting a PMS in the first place.

Get all of your communication together with this gentleman and make it easy for your attorney to see what is happening. 

Not the best when it comes to communication.

@Orhi Tahi I used to work in a bank's REO / Special Assets Dept.We were inundated with communications from people just like you and ignored EVERY one of them.