So I will not be using RentRedi and am still looking for a better solution to manage all the pieces from rent collection to messaging to maintenance and tenant tracking.

If we can't find a solution, I think she will be OK with me adding her property under my own account, and then me paying her out monthly.

From sourcing turnkey rental properties to finding long-term residents, and comprehensive property management, our expert team offers a full-service solution for a truly stress-free investing experience.

I paid off the loan as the solution.

Have you considered a TurnKey Solution for your next investment? 

There's an opportunity here for leadership (and some faster, easier to implement coding fixes while they work on long-term solutions).

Bridge Loan with Refinancing Exit: A bridge loan could provide a short-term solution to pull the cash you need now, especially if you’ve already added value through your rehab.

Give me the horse and buggy vs a self driving car with immature software and sensors any day.My point is you should use as much technology as you can to make your life easier without going beyond its limits, and in the meantime always be on the lookout for new solutions that solve problems without creating new ones.

While we need massive reform in lending and solutions for home affordability, that ain't it. 

If you approached them in a way that you had a solution to the eyesore in their neighborhood they would be very receptive to talk and perhaps share contact details about the home owners son if they have them.