This is unfortunately not their fault - however get the payoff that was provided to WFG and use that to defend yourself. 

If a legal claim takes place, it is highly likely both the property owner and property manager will be named co-defendants.

When I confronted them, they defended their quote, stating that they go off the industry standard and a portion of the labor time is for "testing the system after repairs to ensure safety."

If my defendant replies to the UD, I may have to hire an atty to handle the trial. 

As the old saying goes, The Judge told the defendant representing himself in court that he had a fool for a client. 

I am not defending Renatus... no idea who he is.But people, try to learn a lesson from my post here.Stop telling others that you can learn everything for free on Youtube.Youtube is filled with opinions!

If you think you need something that complicated, it might be best to get with an attorney to have this set up in a way that the attorney understands it in case it needs to be defended in court.

It looks like functionality like that would really help defend against a TCPA case.

Defendants also spent considerable funds on luxury travel and vacations, including least $4.6 million on chartering private jets and luxury car services, at least $183,871 on hotels and resorts (including $15,404 to Norwegian Cruise Line, $12,750 to Access Italy, an Italian travel company, and $8,738 to Expedia.com).

.: @FR W.I have only been defending newbies while admitting their faults at the same time but keep getting insults.