I have reported to Home Advisor... unfortunately all they can do, and said they will do, is try to arbitrate between the parties to find a resolution.

This begins what is called the Mandatory Binding Arbitration process.  

My wife and I just purchased our first home with 203k loan the bank gave half to the contractor and gave us the run around we are now about a month and a half in and this contractor did not pull permits as asked and consistanly asking us to make cuts that were not on bid i've had 3 contractors come in and say no more than 2000 has been spent and he has half of the money and says he is all out of money we have bought the appliances even though they were in budget when we talked to bank they say they are not responsible for the contractor money if it is deficient from the amout it takes to finish we asked them this before we closed and why they were giving so much upfront. they said thats how it is. what can i do now because the money we have to fix the house is held at bank and they will not release unless project is at 50 percent and the other bids we are waiting on say he is about 10 to 15 percent and they have to redo his work as well. the bank says just come up with the money what are our legal recoruses to get house finished. the only thing the bank says we can do is arbitration. 

“OWNERS PULLING THEIR PERMIT OR HAVING WORK PERFORMED BY UNREGISTERED CONTRACTORS FOR APPLICABLE HOME IMPROVEMENT WORK DO NOT HAVE ACCESS TO THE ARBITRATION PROGRAM OR GUARANTY FUND UNDER MGLc 142A” I hope this answers your question.JP

Account Closed  there ya go tenants are not educated.. end of discussion.Tenants and landlords can create any type of arrangement they want.. its common to have flat fee's for utls.. or this person could include the utls in the rent and not charge them down to the penny.my point is you scare people unnecessarily when your posts almost always include a trip in front of the judge.. when in fact unless your evicting someone you rarely if ever in your career will be in front of a trier of fact,,, unless your like me and have been around the block.. and even with all my experience of 42 years  doing well over 2k loans owning 500 plus SFR's etc etc I have been in front of the JUDGE  one time.... mediation 2 times.. arbitration 1 time.. and this includes a 20 year career of brokering well over 1000 transactions... 

An alternative is to get them to agree to mediation / arbitration but it sounds like she just doesn't want to sell anymore.The language in the paragraph you copied basically makes repair of any 'violations' a condition of the sale and contemplates three options; 1) The seller repairs violations2) The contract is canceled with refund of deposit and specific expenses3) Contract if fulfilled with a $500 abatement in price for non-repaired violations (I assume you sent the requisite notice for this option)From what little I know, specific performance is difficult to win.

In any action brought by the tenant to recover the deposit, the prevailing party shall additionally be entitled to the cost of suit or arbitration including a reasonable attorneys' fee.

If the tenant and the landlord can’t agree on a reasonable amount, the dispute will have to be decided in court, or resolved in an arbitration or mediation proceeding (see page 46).RISKS: The defects may not be serious enough to threaten the tenant’s health or safety.If the tenant withholds rent, the landlord may give the tenant an eviction notice (a three-day notice to pay the rent or leave).

Agree to contract in 18 months at the appraised value, when you do that, arbitration in the event of disagreements should be agreed to, such can be the average of two appraisals for example.I suggest, since you are a broker, you need to see your attorney to ensure this is a properly drawn agreement as you have more to lose and you'll be seen as the expert in the room if things go south.

@Nathan GoffHi NathanThe key to the rental arbitration business model is understanding that it is a BUSINESS and not a real estate INVESTMENT.When making a real estate investment, you can often be bailed out of an unprofitable venture by time.