That being said, I read some (old) reviews that said payments had been hung up (withdrawn from the tenant but not deposited into the landlords bank account longer than 10 days) and customer support was ZERO and their 'ticket' program kept automatically closing out the ticket request without resolution.

We went over some options for a conventional mortgage, however I was trying to to purchase a rehab and ideally sell it within the same year.

This low supply has led to quick sales and rising prices in key neighborhoods, which is ideal for flippers looking to move properties quickly.Affordable Entry Points: Despite rising values, Indianapolis still offers lower price points than many other markets, providing a great opportunity for investors to enter the market with less capital and still see substantial returns.

Ideally I’d like to scale faster with the equity I’m going to pull out. 

lol IDK how late this response is lol but just for anyone still looking I use https://www.superiordryervent.com/ great company and great customer service. :) 

I almost picture it as a customer success team within a business.

Ideally I'm looking for turnkey properties or properties that need some work which totals out at or under $100,000.Please don't hesitate to tag me on replies or message me directly -- thanks in advance!

Honestly the high fees combined with lack of transparency and high appraisal costs, a whole month of UW (longer than normal), etc. would make me want to switch lenders right away because IME the lenders with high fees and high appraisal costs who drag their feet like this also tend to be the ones to continue delaying, have things get stuck in underwriting, say one thing while delivering another, have poor communication especially between UW and origination, bad customer service, can't close when they say they will, etc. and it can be a total nightmare. 

Also the reputation of customer relationship post sales, how they deal with call backs and warranties.

I know that it might not be ideal, but this is likely the scenario we are working with.