I can easily construct a scenario where the PM did absolutely nothing wrong despite your current perception.

If they are advertised this way then there is something wrong someone is trying to hide.

I could be wrong.

Annie, in my 20 years of doing this and owning both STRs and LTRs, I don't think you're doing anything wrong—it’s just a tough market right now.

Our team communicated it wrong... but Jerryll heard from some of his customers that "Carrot can't support Jerryll clients", which would frustrate me too.

Your dealing with the wrong carriers. 

This may not matter to a buyer, but I've seen it impact values immensely in the wrong direction, even when it was producing significant income.

My apologize if I am on the wrong platform. 

If they have done you wrong, it costs you nothing to open a complaint with the real estate commission. 

You can do a good title search for your own, obviously, you have to do good due diligence2) The same as above, you can use a bunch of online tools (starting from Google Maps e.g.) and use specific services to get photos of the property3) It's wrong.