While a violation by them would result in a possible civil penalty, you are acting as an agent without a license which could result in a criminal action

—In all criminal cases, contempt cases, and other cases filed pursuant to this chapter, if a party has sold, leased, or let real estate, the title to which was not in the party when it was offered for sale, lease, or letting, or such party has maintained an office bearing signs that real estate is for sale, lease, or rental thereat, or has advertised real estate for sale, lease, or rental, generally, or describing property, the title to which was not in such party at the time, it shall be a presumption that such party was acting or attempting to act as a real estate broker, and the burden of proof shall be upon him or her to show that he or she was not acting or attempting to act as a broker or sales associate.

One of my properties has a common law couple with a recent domestic violence incident and criminal charges including Domestic Violence Protection Order (DVPO).  

ERentPayment doesn't have a business address listed on their website, and they offer National criminal background check, which is a lie because Mississippi you need to go into the courthouse to search, and only law enforcement has a National criminal background check through the NCIC.

—In all criminal cases, contempt cases, and other cases filed pursuant to this chapter, if a party has sold, leased, or let real estate, the title to which was not in the party when it was offered for sale, lease, or letting, or such party has maintained an office bearing signs that real estate is for sale, lease, or rental thereat, or has advertised real estate for sale, lease, or rental, generally, or describing property, the title to which was not in such party at the time, it shall be a presumption that such party was acting or attempting to act as a real estate broker, and the burden of proof shall be upon him or her to show that he or she was not acting or attempting to act as a broker or sales associate.

They said they do criminal record background checks, income verification, evictions and collection accounts.

It amazes me how naive people can be to think that criminals wouldn't take advantage of this practice.  

As for your PM, let them pursue criminal charges and eviction if they are successful in a criminal case.

Hello My BP Family,    I'm going to be closing on my first out of area rental property soon, and was wondering what YOU use and believe is the BEST tenant screening service that preforms reference calls, credit checks, criminal background, and job verification.

I am looking for reliable contractors that do not have a criminal record.