Even full time agents are in appointments and meetings and can't respond every second so if your clients and other agents can't tell you have another job no harm, no foul.

Quote from @Michael Limjoco: Document everything and definitely go after the Tenants.Dog odor can usually be cleaned out.

ARV should be around 100K.It needs tree trimming, carpet removal and re-flooring, serious cosmetics, and removal of heavy dog odor.

I have a BRRR property that I need to rehab and looking for any special sauce anyone has been successful with on removing smoke odors?

Give the Tenant written notice demanding they remedy the odor immediately by hiring a professional cleaning company to treat the property and see if they can neutralize it.

You can place "reasonable" restrictions on them, such as requiring a Veterinarian's health report; requiring spay/neuter to prevent aggressive behavior or commercial use; animal must be in a carrier or held when in confined spaces such as elevators and stairways, and leashed in common areas (unless this interferes with the task the animal performs, such as a seeing eye dog); handler must clean up after the animal in all common areas; handler must maintain sanitary conditions for the animal including no offensive odors emanating from the residence; animal must not disturb neighbors with nuisance barking or aggressive behavior; and you can require annual updates of both the "request for accommodation" letter and the Vet report.

The hardest part is getting rid of the smell, for a new tenant who don't own a pet, they can smell animal odor right away.

No harm no foul.

Let them stay...no harm, no foul...they are not breaking their agreement after all.

I've discovered a wonderful product that eliminates pet urine odor, even in concrete.