I'd suggest you start asking other investors in your market for general contractor referrals- people who do quality and reasonable work on rental properties in your market.

Lots of lofts and apartment complexes with quality tenants.

You can bet they do quality work or these huge companies would not be hiring them. 

For me I would rather have fewer high quality properties (Class A and B) than more less expensive properties (Class C). 

Just be sure to do your best to compare apples-to-apples, not just with beds/baths/sq ft, but also quality of finishes.Then present this info to the tenant and ask them what they think a fair increase is.Strategy is to show them they can't find anything else at the rate they are paying.Of course, at least 25% of the time they will claim they can't afford any increase.

It is easy to find your comps there for quality and pricing.Until an agreement is signed, communication is solely through FF.

Quality vs quantity.Good idea.

It’s a lower quality standard than most new construction homes.

This is true whether those clients were on the optional recordkeeping program or not.I don't have a lot of details and am not personally involved in this program, but I have experience with SEPiraK separately and they are a quality operation.You can reach out to info at sepirak com to learn more.

Are their listings detailed with good-quality photos?