I haven't identified any specific properties yet, but was hoping to get a PM lined up so that I could bounce ideas before purchasing.

You have a “full” package including property(s) identified, acquisitions under contract, appraisals performed by MAI appraisers, historical financial statements, pro forma projections, surveys, title reports, feasibility studies3.

See the old mom-and-pop investors in their sixties that you are trying to buy off-market properties from.This is like people who buy for cash flow but don't realize that with the best cash flow comes capital expenditures and tenant issues.

Maybe it has more to do with the software than the company (although their customer service sucks), in which case you might run into the same issues with other emulators, but it has just been constant headaches.

Quote from @Gregory Carter: I have this same issue.

We consider this issue closed.

We had an umbrella policy and never had an issue.

So, the actual seller is probably not the issue here.

So far, I've rated Evergreen and FCI lowest based on a number of reviews on different platforms that have consistent negative reviews mentioning certain specific issues that I find concerning (this is after accounting for the inevitable disgruntled customer/borrower who gets unjustifiably upset).Are you able to share any of your information?  

Obviously some potential issues with the lender, but how often do these deals really happen?