And you've joined one of the best communities for all things real estate investing.1️⃣ Download this ultimate beginner’s guide: https://assets2.biggerpockets.com/uploads/user_file/file_object/1694/UBG_2018.pdf2️⃣ Read BP beginner books on investing: https://store.biggerpockets.co...Also, read Rich Dad, Poor Dad by Robert Kiyosaki and Think and Grow Rich by Napoleon Hill 3️⃣ Subscribe to BP podcasts or YouTube channel and watch their webinars. 4️⃣ Keep asking questions here on the forums.5️⃣ Visit (join) a local (and legit) real estate investment association.6️⃣ Consider joining a BP bootcamp: https://www.biggerpockets.com/blog/real-estate-investing-bootcampsI wish you all the best in your investing journey!

I haven't mentioned collections or lawyers to her yet because I want to keep the communication open and amicable and make sure she continues to respect the house, but I don't know what to do.

We use hostfully to list on multiple channels, pricelabs to help with maximizing REVPAR, U-Tec to manage smartlocks, and turno to manage our cleaners.

The contractor offered to cover the cost and your neighbor should communicate with them.3.

There is nothing that ruins a business relationship quicker than poor communication and unexpected fees.Some PMs add a flat fee or a percentage on top of maintenance bills.

I personally have nothing but nightmare and horror stories, not necessarily problems with the tenants, just problems with the procedures and the paperwork, poor communication from the HUD caseworker etc... 

Also, owners/tenants/and vendors enjoy using it as a form of communication and information gathering.

I call right away unless the lead has another preferred communication method.

Speak to them about their experiences and satisfaction with the firm.Look for testimonials or case studies that demonstrate successful investments and positive investor experiences.Evaluate Transparency and Communication:Assess how transparent the firm is about their operations, fees, and processes.Ensure they provide clear and regular communication about your investments, including updates on loan performance and any issues that arise.Analyze Risk Management Practices:Understand how the firm manages risk.

Let the tenants know going forward all communication should go through your attorney.The other option is to get a property manager involved as well, but at this point i would go right to an attorney.