They're spending tax-payer money, so they'll cut a check without batting an eye.Document condition before and after with photos, inspect regularly, and you should be fine.

When tenants and owners feel cared for, word spreads.

Inevitably, there are some that are not cut out for the turbulence and want to sell after less than a year of ownership.

.- Most cities do NOT care if an owner lives in basement, but will not allow a tenant to unless baement has legal egress window.3) Check local statutes if any limitations on how many unrelated roommates are allowed.4) Check with local building dept to see if rental inspections and corresponding requirements.5) Local statutes allow locks on bedroom doors?

If there is a minor stain in need of cleaning that gets missed they can take care of that.

Your tenants need to buck up and take care of the bugs.

Because the cost of roofs, ac units, water heaters and so on don’t care if you collect $600/mo in rent or $3,000/mo.  

Remember, this is still a sales type of business so be very careful on who you choose to work with.

Have you paid their standard fee (or beat them up to lessen it further) or a premium to cut the line when updates or revisions are needed?

Better to have your own property manager use trusted handymen to take care of the issues for long term/quality fixes.