Don't ever think that the relationship will protect you.

Our investment to value (ITV) in the notes we purchase is usually in the 50-60% range, a significant amount of equity to protect our position and our private capital position. 

It’s incredibly messy and time consuming.

You would wish your PM to know how to file claims and protect your assets when your unit is vandalized or someone sues you for slip and fall.

From what I understand, that essentially negates the protection you get from having an LLC.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it.We have a 12 page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord.

My firm integrated the services together and our clients have loved the one stop shopping for all RE accounting, tax, asset protection and entity work. 

Also make sure you protect yourself with the correct contract documents. https://www.myfloridalicense.com/wl11.asp

If you did and had problems leave them a review with the Better Business Bureau, here and also contact the FTC Consumer Protection division.

I have looked for examples of landlords that were protected by their LLC and always come up empty handed.