In our area, the housing authority does annual inspections to (mostly making sure the landlord is keeping up the units) review the tenant and the landlord. 

Went a bit heavy on the annual taxes due to the increase in the area the past few years.

I started my career with the renovations team renovating the houses we buy, and with the property management company working with our residents and our maintenance teams.

I also just got this email about a renewal (only a partial quote) :Effective January 2, 2025, annual subscriptions will be priced at $179, and $129 for add-on units.

Think of yourself of an asset manager, not a maintenance provider or lease-up specialist (but do those well too).3.

Communication with tenants, rent reminders, maintenance requests, etc have all been seamless. 

There are several other issues (undisclosed maintenance markup fees, excessive charges to our account, significant reductions to agreed rent without communication, etc).

We have a large salt water spa and your salesperson is wrong about the maintenance.

We are able to get great incentives and the ability to own an investment property that take a very light maintenance budget for the first few years is a huge plus.  

However, I did take issue with the tone of the message, especially the part where they told me how they’d be paying rent.For context, there are no outstanding maintenance or repair issues, so I’m unsure what the tenant is referring to.