Your feedback is incredibly important to me, so thanks for bringing it up.

It involved installing meters inline that reported wirelessly to the internet and allowed you to bill each tenant.  

I was a part of an incredible videoconference last night and I got answers to some of the questions above. 1.)

House hacking is incredibly powerful because (A) lower down payment options and (B) you're repurposing your own housing payment.Here are a couple good threads on this topic.https://www.biggerpockets.com/forums/12/topics/1171104-the-m...https://www.biggerpockets.com/forums/48/topics/1159104-overl...

I run everything from Google Sheets and its works incredibly well, im just looking for a more professional looking product.  

Let this incredibly irresponsible person "accidentally discharge" their weapon in someone else's property.

with rates and prices where they are it is not possible to Internet right now.

I'm not just throwing stones to be a critical stranger on the internet.

While I agree that the tenant who shot a hole in your floor should be responsible for the damages, if I was the tenant below, I would want to leave, not attend a party with the person who literally could have killed me due to their incredible gross negligence.Pending legal restrictions, this would be the end of my wanting the business of the upstairs tenant.

I've already read a couple of the books you recommended, like "Rich Dad, and Poor Dad" and currently reading "The Book on Rental Property Investing," which is incredibly eye-opening.