Accidental pistol discharge in apartment

[Larry Wallace]

Curious how to handle the situation below.

Had a tenant accidentally discharge her pistol into the unit below. (Her story) She did not contact anyone. The tenant below sent me pictures of a hole in her ceiling and a torn spot on the side wall  asking what would cause this. So I texted the pictures to the tenant upstairs and she said she had accidentally discharged her concealed carry pistol when unloading it. (And offered to pay to fix it)

What concerns me is she did not reach out to the person below or contact anyone . This is a B property in a good neighborhood. Your thoughts on how to handle this?

Appreciate any input.