there is a glycol solution the HVAC can put in the boiler system , it will greatly reduce the freezing point of the water , protecting the pipes and radiators below freezing .MOST reasonable people realize that water freezes when its cold , the frozen pipes were caused by the tenants not having fuel to run the furnace , Damage caused by tenant neglect or abuse should be paid by them

I'm interested to hear from others if that would be discrimination to deny her moving to your other unit based on having pets.

You must trust their authority in granting or denying your request.A "use variance" may be your answer.

We decided to turn a large garage into two units and came across an owner across the street who tried to get our request for rezoning denied.

I was denied a pre-approval and am looking for a partner on this deal.

How do you decide who gets accepted and who gets denied?

We all piled into a bus and went to houses and discussed pros and cons of each one.  

Our appeals were flatly denied.

No government ownership/control.While there surely were abuses in their processes, ridiculous claims like this reduce the credibility of anything else you may say.

A couple days before close we received notice that the property was being denied title insurance due to a break in the chain of title between Deutsche Bank and Ocwen.