The contracto I used needed baby sitting and the attention to detail was lacking so half way through the reno I was more particular and communicated my expectations clearly and ofter Did you work with any real estate professionals (agents, lenders, etc.) that you'd recommend to others?

We contact them weekly using different forms of communication - email, text, calls, and mail.

Poor communication from the PM, poor subcontractors that had to come back multiple times to fix what they didn't do correctly the first time, delays upon delays with materials deliverables. 

The contractor who recently replaced my doors was invited to leave mid project, as he was not only clearly disorganized, had piss poor communication skills, and incompetent.

I am documenting everything, emails, texts, communications between contractors, insurance, etc.

@Nichole Rich Byrne  I would definitely escalate communications with VRBO.

Use some sort of app to record and track tenant communications.

Rent collection, tenant communication, template leases, electronic lease signatures, marketing, tax form prep, move-in/move-out forms, automated email reminders, background/credit checks, this list goes on.  

I'm assuming this mostly depends on the quality of the GC and his communication skills etc. 

I don't think the tenant is breaking anything but it's a 100 year old renovated home so issues will come up, am communicating with PM.