What aspect of their business, the property managment software or investment management software.

However the owners retired and her team left when she sold the businesses.

Before becoming a designer, I was a systems engineer and business analyst (MIS degree), so my process is deeply rooted in formulas to keep the right elements at the forefront.

You may have to do this several times for all the different tasks being done.The only labor cost not covered by this type of online inquiry is drive time from the businessto the property, to the store & back for supplies and then back to the business address.

I checked the Better Business Bureau for complaints, I checked the NJ State Attorney General consumer division to ensure he was licensed, I checked every reference he gave by visiting sites and speaking with the homeowners. 

Try and join a few local Facebook pages and connect with locals who are in the house hacking business. 

We just love the country and plan to visit often and figured why not expand our business into Japan.

I have questions about their business acumen though.

I'd like to meet the property management company and the business people(cleaning and handyman related) so I could paint a better picutre.Thank you for the info.

Anything you do remote will come at a cost of operational inefficiencies and a higher cost of doing business.