Does anyone know of a place where I can outsource the incoming call process?

Manage it yourself, then once you learn how to be a good property manager you will know what to look for when outsourcing the job.

In my opinion, AirBnB and similar are much more involved and hands-on than a long-term tenant, as so many of the responsibilities that would normally fall to the tenant or be reported by the tenant will now be handled by you or your PM, if you outsource that part of it.

Do you have another person who is in charge of fielding the requests from a computer and then outsourcing the necessary work needed based on the request?  

Both businesses generally are going to have low(or no) margins if you completely out-source.  

But definitely am willing to learn and want to buy local so I can tend to smaller matters that do not make economical sense to outsource. 

just wondering how many of you guy outsource jobs I.e. 

I was wondering if we start marketing and sending out letters to pre-foreclosure and city code violators, is there a good way to outsource the incoming phone calls and have them screened and forwarded to us so we can return the calls when we can get to them (without hiring a full time employee)? 

In fact, India and China now outsource to them.

Needless to say they left me alone after that.I have also looked into many that hype you up and then outsource their mentoring to someone in Utah who is unfamiliar with their system.