Incoming Leads Answering Service

[Martine Richardson]

Hi all,

I am getting ready to send out a direct mail campaign to get some deals in my pipeline. I currently work a full time job so I am not able to answer my phone when sellers call. Does anyone know of a place where I can outsource the incoming call process? I just need a person to be by the phone and use a script that I give them for any sellers that call. I've heard of one that is $35 a month but I do not know the name of the company. Any help will be appreciated.

[Rob Rice]

Hey Martine,

I have used Pat Live before, and had pretty good results.  They are kind of expensive because you pay per call.  You just have to make sure that your script gets you the information that you need to be able to evaluate as much of the deal as possible.

I would also recommend getting a VA-Virtual Assistant to answer. You can get one from upwork.com (us to be odesk.com) for 3 or 4 bucks per hour. Make sure you get an assistant that speaks good English.

Also keep in mind what kind of seller you are targeting.  If it is homeowners that are in foreclosure or tax trouble, then your phone calls might be longer (which means more money with a service.) than just getting a lead who is not in that situation.

I also applaud you for trying to actually answer the phone calls as opposed to sending them to voicemail.  Good for you.

I hope that helps.

Good luck.

Rob.