Working with a business partner highlighted the importance of clear communication and shared goals.

Building relationships with them early is key.For tenant communication and rent collection, tools like Buildium or Avail can make life easier.

I recommend that you only communicate with the tenant in written form (email/text) which can be used in an eviction proceeding. 

Here's an old article I posted a few years back - Key is good communication. 

However generally from working with 2-3 other PMs in the west coast, I am 100% fine paying more of a premium each month for a PM that is transparent and is able to give more time to communication.

Does AHP have an investor portal or just email/phone for fund subscriber communications?

They don't understand how to price effectively, study the market, set boundaries with tenants, establish policies and procedures, communicate, and dozens of other things.

Direct communication with the builder has been the most effective method in my experience.

You want a platform that has built in TCPA protections as well as a multiple communication channels besides voice such as SMS and email.

She’s currently not paying rent, and while she has some health issues and no stable income, she’s been communicative and open to general talks, with a possible option to vacate through a cash-for-keys arrangement, though this might take around six weeks and some hard work.I plan to rehab the property and eventually rent it out, potentially to a Section 8 tenant.