Notably, we went the extra mile by granting you continued training access, a gesture exceeding standard procedures, especially when many clients pay for the entire training upfront.Following our agreed-upon resolution, a dispute was initiated with your bank, which prompted our efforts to re-establish contact.

In addition to peace of mind, it's a great tool to use when sending resolutions of unacceptable conditions where you can either get a price discount or a line repair from the seller if the sewer scope shows problems with the line. 

Upon receipt, I will prepare a resolution. 

I could have hung on to see if a resolution was available .

The self-manager isn't paying a property manager, but if the self-manager is leaving out the "managing" part, then almost certainly (s)he is giving up lost revenues that far exceed paying someone to actually manage the property.Managing means you are responding promptly to all inquiries, monitoring rates and comps daily and making adjustments as necessary, ensuring that the property is safe and clean, that everything is operational, and quick responses and resolutions when something goes haywire.  

He has promised countless times over several months (5 months to be exact) to come back to us with "a proposal by the end of this week" via email on 11/28/23 and "we will get this wrapped up this week" via email on 12/11/23 - and we are already in the first week of February 2024 without a proposal and without any progress in coming to a resolution.

Find a peaceful resolution. 

Not trying to blame them but they never provided me with a resolution.

Until they reach that agreement, there probably won't be much movement/resolution with your claim. 

Hey @Bukka Levy was there a final resolution to this?