Ensure that you thoroughly review your state regulations and display the necessary notices before changing any locks or removing any items left behind.

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If you ask the manager to justify a fee and he starts hemming and hawing, move on or require them to remove the fee.

Getting the rate back down to remove the incresed portion from the cash out refiance. 

I would send a lease violation notice that advises the tenant that they have violated the no smoking provision of the lease and that it needs to be cured immediately - to include complying (not smoking) and remove any odor/damage that may have resulted.

At 2 properties removed the pools. 

First off, all high skill requiring items let's remove those.

I think Google is pretty sensitive to remove the images of people and you could start by requesting that Google remove the photo since it is likely that it depicts your tenants (whether it actually does or doesn't) and see if they will do it.I had not looked but I now see the bigger problem and that is that your Zillow listing shows the same thing.

Then shortly thereafter the same person called both my partner and myself and said that my Multifamily Mindset coach had called her and was trying to “squeeze into a deal we were working and was asking how much value are we actually bringing and was trying to convince her to remove people from the deal”.

You have 22 properties that are probably at least 60 years old. 15% maintenance of $1000 rent does not get you very far when you start looking at big-ticket items like roofs, windows, plumbing, HVAC, driveway, tree-removal etc.I am doing this long enough here in Milwaukee that I own some properties I have rehabed twice.