I think you have to own them if the people were nice and respectful.One thing I've found is that you have to specifically remind them in the beginning, middle, and the end, that you want to provide a 5-star stay to result in a 5-star review.

I’ve followed up with 2 text reminders and one email reminder over the next week, no answer.WWYD in this situation?

Ryan, this kind of deal reminds me of a situation a friend of mine, Carla, encountered a few years back in a suburb near San Diego.

I recently came across a piece in Forbes talking about how quickly rental dynamics can evolve when population growth spikes.I’m based in Phoenix and have been in the real estate game for three decades, and a close friend of mine recently reminded me how the right connections can shape your entire strategy.

I would send a letter to all units of the building reminding them of the clause in the lease you cited and let it play out from there.

But it’s clear you’re a smart investor who knows the long-term benefits real estate can bring.I keep reminding myself why I stick with real estate: you can make money every month in four different ways:Cash Flow – Passive income to live on.Appreciation – Long-term property value growth.Depreciation – Tax benefits that reduce your taxable income.Tenants Paying Down the Mortgage – Even if you’re paid off now, this is one of the biggest wealth-building tools for leveraged properties.It sounds like your main struggle is the stress of active management—and trust me, you’re not alone.

I get the temptation to chill, but every time I think about slowing down, I remind myself of the future I want to create—for my family, for the people I’ll help through partnerships, and for the communities I’ll impact. 

However, I had to remind them and beg for the updates every month just to see any progress on 1st phase of Bannah Oaks development.

This reminds me of a thread from about a year ago... https://www.biggerpockets.com/forums/50/topics/1139756-do-yo...Hope it works out for everyone though. 

After several reminders, ABC Baltimore started paying rental guarantees in March 2018 ($1260/month) and they were almost always late.