There's no need to apologize, ask permission, or make financial concessions.

She apologized but did not rebate any of the fees which when I require a second visit I get charged (and she did charge me for a second visit because some railings were down at the powder coat on her first visit). 

Apologies if I missed it.

Thanks all, only clarification is I’m making money in Summer, and apologies for miscommunication - I meant on average (annually) I’m losing 5-10k so realistically will lose $75k on it first 12 months operating (but created about $800k of equity).

I've been hearing about this impending "crash" for about 5 years now.

I apologize if you've already thought through what I'm about to say, but these are some of the things I would focus on as an investor:1.

And I apologize for that.

Apologize their stay didn’t meet their expectations that your goal is guest satisfaction therefore feedback is essential…. you’ve dispatched a local team to property to check items mentioned and make corrections.

I apologize if it sounds like I'm bragging. 

I apologize for leaving a few details out.