I used some photos with a similar aesthetic but made it very clear these are not the final photos.

Be responsive, communicative, deliver on what you say you are going to deliver (e.g. photos are true representation of your properties, amenities reflect what you actually have).  

Plus the average person probably finds Akron more obtainable given funds available.

These are good attorneys, one of them even spent over 45 minutes on the phone talking to me about options, as well as a personal discussion about fishing, so he clearly wasn't trying to dismiss me.If you have a case, you can file a complaint with the state commission.

I do believe we have a good property manager and the photos and description of the listing are well done, so not sure what else to do at this point.

Usually if it is something no HoA I solve the issues but now the prolem is under the HoA mercy that seems to careless and the water damages are severe and scary on the photos.

What I take some issue with is the techniques that guru's use to up sell and so on .. and they do nothing to qualify if the person paying them if the program does not work they are now into debt to the eyeballs and so on but then again who are we to say at some point.. think of  Hewlet and Packard they went into 15k worth of debt to start HP in late 40s or early 50s and that was a ton of money then :)

I've walked their properties in-person, and their build quality is good.

Are their listings detailed with good-quality photos?

You need to walk or look at photos of their other properties.