@Daniel BaradRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

Don’t want to emulate that mistake in real estate by allowing myself to become too influenced by companies that are simply good marketing their own services but not great market prognosticators.

Sometimes people want to learn and go through the process of self-managing and making mistakes, other times people realize that that thought may not be wise and choose to hand it to someone they trust. 

Quote from @Kim Dillard: You could try to reason with her, but I think that would be a mistake.

Quote from @Ally Gao: This is a common mistake.

What I gave was the HUD definition.I do make mistakes, being somewhat human, suggest you check people out here before contradicting people with what you may think.

It is a common mistake.

DIY managing is usually best, so you learn enough to avoid getting taken advantage of if/when you hire a PMC in the future.Your challenge is learning enough to avoid lawsuits and costly mistakes!

I notice this as a common mistake I see a lot of new investors/flippers make.

I’d even take advice on people who have experience and can provide information based on their mistake buying multi family apartments.