stop him as soon as possible and ask for a sample of the color and voice it before they go to far, if the is not the color you want it is cheeper for you to get there paint tented to make it the color you want if it is darker but try to stop them before the finish coat is on and ask for a sample a chip to see what it will look like and make sure the spec are on the contact .

Basically the clause reads as follows:1.DISTURBANCE, SMOKING, NOISE, ILLEGAL USE: Neither the LESSEE nor his family, friends, relatives, invitees, visitors, agents or servants shall make, permit or suffer any disturbing noises or vibrations by means of a human voice, radio, phonograph, stereo, television, piano or other musical instrument or other device or form of technology of any description within the building or Premises, nor commit or permit any nuisance to exist thereon, nor cause damage to the building or Premises, nor create or permit any substantial interference with the rights, comfort, safety or enjoyment of the LESSOR or other occupants of the same or any other apartment in the building, nor make any use whatsoever thereof than as and for a private residence.

Being honest in your communiction comes across in your voice, believe it or not, (there are pathological liars though).

I asked him if he recognized my voice (I used an alias on the calls) and then revealed who I was and tee'd off on everyone on the phone.

There's still always that little voice in my head that asks "can it really keep going up".

Have you considered using a Google Voice # to set up a voicemail message so you can screen responses and not have to personally take a ton of calls (i.e. call back the ones that interest you based on voicemail responses, also gives you a chance to research their property a bit more before you call them back).  

"His tone of voice changed and he started to backpedal "that's not what I said.

@Jefferson SmithI am in same boat :(  Just got silence for last few months from Michael  in response to voice mails/text/emails.Sending you PM

There are some servicers who you could not pay me to use as their customer service is so awful - one of them I left 24 voice messages and never got a phone call back.

Some salient quotes:"In housing, the smart money has relatively little voice.""