@Travis Duncan I run all my rental property management through gmail, google voice and google hangouts.

This was an area of innovation that the industry was slowly starting to adopt but I wouldn't say was considered best practice.

The necessary elements are: an express or implied agreement; a common purpose that the group intends to carry out; shared profits and losses; and each member’s equal voice in controlling the project.

Throughtout the year, the tenants have been consistently late in paying their rent and in Nov, they stopped paying.

I sold a property in Nov. 2019 where the closing was going to happen before the tenants had to be out.

Looking for something comparable to google voice for Canada.

As others have suggested - Check the code enforcement departments, get USPS vacants, drive around, or become innovative!

When you speak with this or other neighbors, try keeping your phone in your pocket but using your phone's "voice recording" app feature and record all conversations.

They voiced concerns to the previous owner that we would toss them out or immediately raise rents.

The investment that Jeff Vinik and Bill Gates made in our Channelside/Downtown market in creating an "innovation hub" as well as expanding our entertainment/sports venue have brought relocation of companies and talent to the market.