@Chris Seveney, but you forgot to mention that the email subject had 3 fire emojis, 3 dollar sign emojis and some arrows to make sure you see it.This reminds me of a the language the Mogul Club uses.  

Having parents co-sign for the loan (if possible) is such a powerful tool that I do not see used enough.You mentioned renting to college students?

Low class outfit ... one of my borrower/ clients went into escrow with them last week and  put up the non refundable money getting ready to close and well  the title needs to be probated.. so these guys dont run title until they have your deposit.. will see if and how easy they give my client back his money since it did not close on the closing date and no extension was given or signed..

Per our attorneys, when we transfer SDs we require:1) Explicit written directions from owner on where to transfer, including name, mailing address and/or ACH payment info.2) Owner MUST sign a Hold Harmless Agreement, so we will be relieved of all legalities regarding SD after transfer.If an owner refuses to cooperate with our requirements, we will refund the SDs to tenants and send owner proof.Otherwise, we can send to owner of their new PMC.NOTE: we also are concerned about your new PMC allowing you to hold SDs!

Carefully read what you had them sign, notify them via certified mail (generally, 7 days' notice is needed in AZ), and schedule the HVAC person.

@Rebecca Morris if you want to tag someone in a post, then you just put the “@“ sign in front of their name.For me to give you a suggestion, I would have more context about your situation.

A sure sign of a dead beat customer is them NOT wanting to pay the deposit , it is a big red flag that they dont have the operating capitol . 

Go to Etsy and search for "rental property tracker," and you will find hundreds of nice spreadsheets to track 10-20 rentals, usually for under $10.Software has extremely helpful features like online payments, marketing syndication (click a button, and your property is advertised on multiple sites), electronic document review/signing, maintenance tracking, and owner reports.

We want to put up signs and get cameras set up around our perimeter and inside the common areas for added piece of mind for us and the remaining tenants.  

I have a lower first month rent special offered for signing by the 24th.