Investment Info:Small multi-family (2-4 units) buy & hold investment.

These systems are becoming more sophisticated and (my favorite) capable, leading to improved user experiences and potentially freeing up human employees to handle more complex tasks and interactions.

I do believe we have the greatest, fairest, and most equitable system when everyone is being honest and playing by the rules, and acting in an ethical manner.

Commuting isn't ideal but if you can "get on base" with a property/househack a bit outside of the city you can potentially cashflow a bit more, and benefit from an appreciating market that isn't quite as HCOL as a mecca like Boston.My brokerage specializes in multi family investments and househacks in particular around central MA.

I just had a great meeting with Justin (he’ll have my email) last week and would appreciate an opportunity to learn how systems to avoid situations like the above have been applied.

I dealt with this exact scenario last week with one of my tenants in a multi-family.Most often, tenants and neighbors are timid and not wanting to call the police.

Separate HVAC systems are a good idea too—makes things easier for tenants and utility billing.I’d also recommend talking to a contractor or local utility company about what’s needed for separate power meters and mailboxes.

Turning over management via a triple net lease is a great way to lock in superior cash flow thru a 15%+ long term lease.Self managing is easy money with tech and systems.

I started with multifamily but price expectations have gotten out of control.Just refinanced my multi-tenant retail property and pulled out much more cash than I put in. 

I'd seriously consider finding a new PM who has better systems in place for handling these situations.