These are by far the least amount passive so do your due diligence on understanding how to run a successful STR business and researching local laws on allowing STRs.2.

For a company new into the servicing business, they are off to a very bad start.

What aspect of their business, the property managment software or investment management software.

Try and join a few local Facebook pages and connect with locals who are in the house hacking business. 

I checked the Better Business Bureau for complaints, I checked the NJ State Attorney General consumer division to ensure he was licensed, I checked every reference he gave by visiting sites and speaking with the homeowners. 

If the handyman can’t get those things done in that amount of time they have no business being a handyman.

Do you not realize that If one software worked, do you think any other software would still be in business?!

THAT's the beautiful side of this business far to few ever see. 

Agree it is difficult to assess costs when they vary so much by location.Keep in mind that some turnovers are sickenly expensive, and that is just the nature of the business. 

(Like I think Craigslist is still one of the best websites on the internet, but for some people it's a total turn-off because it still looks like 1995).Capterra.com is a great site for research in this category (and business software in general).