When you have a duplex and tenants on both sides stay for ten years, it almost guarantees that something isn't right.I would study your market and determine the value of your rental, because I bet you are losing money every month.

Now if you've followed things this far kudos, and I bet your feeling some lumps.

2) I bet you could draw that same or even more extreme graph for new car prices.

I bet $1 this a bot. 

Looks like biting the bullet and getting an engineer may be my best bet.

Again, knowing nothing about this particular company, my bet is that type of company will require money up front just to consider whether they can help you out.  

Honestly, upgrading to a commercial-grade stackable setup like Speed Queen or Maytag might be your best bet.

Then your best bet are probably community banks which have more flexibility (albeit worse terms) than larger banks and also worth looking into are DSCR lenders.

I am betting 0. because anger and blame is easy.

If I were a betting man the company is folding up and this dutch character is out there doing the guru circuit as only source of $ and idiots will pay for training from someone like this.