We've been explaining to tenants in a very empathetic way that the banks are still very much open and they are expecting their mortgage payments every month!

Just want to say thank you all for replying to this question, I want to be as equitable and empathetic to tenants as possible because I understand the state we're all in.

My point is that we should be empathetic to the people that are really struggling. 

I have money, paying tenants and am not losing anything - my GRATITUDE is why I am empathetic for those getting played for suckers by Wall st rather than being a smug joker telling people they should've been smarter.

You get to be empathetic.

Your approach puts the person on defense and may not feel the need to call you and may even get them upset.I would lean to being more compassionate and empathetic to the person's situation and then offer a solution to their issue.Once you make them feel like you are there to help them then they may be inclined to call you.

This is a business, I'm not saying you can't be empathetic but you have to cover your cost.

It is your job as an investor to be the creative solution finder you are and be empathetic without being a charity.

Being empathetic is a gift, and while it can be painful at times, it is a super power and as such can help make you stronger and better as a person. 

If you'd like to be empathetic to her fears, you can choose to see the innocence in her and just know that she's afraid and feeling insecure.In other words, don't take her judgments or criticisms of your dreams personally...know that they're really aimed at herself and what she's doing with her own life.I realize that may be a challenge because she is your wife and supposed to be your best friend supporting your dreams, but if you're aware of how "Projection" works, you can forgive her.Now for you, I hope you don't allow your wife's projection of her own fear of her own abilities to crush YOUR dreams!