It can get you the owner's phone number and address. 

Some similar phone numbers and such to other short term companies that other people said were scams.

Since you are on the Austin forum and stated you are from Texas, I would be happy to get on a phone call or have coffee with you to help you focus on the task ahead.However, let me remind you, I am neither a real estate agent, or lender.  

During the due diligence time frame a lot of my conversations with the owner were had over the phone rather than in writing, via email and text. 

This probably means the 1st year you are on the phone 8 hours a day 5 days a week calling people and trying to convince them to sell.  

Love it.Best advice I can tell you is to prospect prospect, you must lead generate, meet people tell them what you do, preferably face to face, but also on the phone, online etc, albeit I prefer and spent most of my time on face to face meeting and conversation.

Since signing a contract with them I am unable to get anyone to answer emails or phone calls and am curious of others experiences.  

Interview them by phone or during the showing to see if they will meet your basic standards.

No, they don’t give me chocolates and roses but they reply to my text messages, phone calls, respectful and send me any documentation thats needed with ease.

Was it questionable in 1992 when we had car phones and dial up internet?