Also in the beginning, establishing communication frequency and other expectations.

Buyer wants to buy Sub2, communicate to seller, who turns out his mortg guy is a life long close friend so said he will only do what he says is a-ok. 

@Wayne Kennoff- thanks   1) getting a personal referral is a good place to start 2) if you have narrowed down the options to a few -  contact both on the same  days and ask them for whatever  quotes  for your scenario ...ask for a loan cost worksheet  if  possible .  ...if their pricing ends up being  the same - make a decsion based on the  feel  for  cutoner  service you get when communicating with them.   3)  make sure they  disclose all the fees  related to the  refinance  ( not just their  own fees ) ..4)  reviews are   hard to  use to make a decision ( as you found out ) 5) rates are pretty high right now for rental  properties ....if you can wait to  refinance - you might consider doing so ...if you need to refinance - so be it ...Good luck 

He has great knowledge of the area, he's a great communicator, and he's effective.

But 25 years later we don't know that something in our hand would become the command center for everything on how people going to communicate.

I use the automated messaging for most of my communications but if a guest adds personal info or comments to their booking I always add a personal response.

Horrible communication. 

To qualify, an investment club:must not make, nor propose to make, a public offering of its securities; andmust not have more than 100 members.A public web site or other public communication that could be viewed as suggesting that a club is looking for new members might be considered a public offering.

Whether it's communication skills, market knowledge, or something else entirely, I'm eager to learn how I can best serve investor clients.Additionally, I'm curious about the best ways to connect with investors in my area.

Test and refine your communication plan—it pays off!