Find out Exactly what has/has not happened with the foreclosure proceedings/resolution, Yourself. 

I am not wanting to give any earnest money or go any further without a resolution on the roof issue.The way I see it is that if the insurance company drags their feet, I will have contractual obligations and money tied up while waiting for them to take action.  

What was your resolution for this?

Along with his partner Tom, they started a mortgage company buying and working out resolutions for distressed mortgage borrowers.

Suddenly, we're in conflict resolution mode.  2- Renter calls me, I call contractor.  

As the market evolved (or perhaps simply changed opposed to evolving), the incentives and interests changed which ultimately affect resolutions.  

A RE broker is in the same boat, except they can request a Deposit Dispute Resolution Order from FL FREC, and with statements submitted by both parties, they can release the EM as per FREC's decision. 

You are building hopes and expectations from people seeking a resolution to their situation and are not prepared to keep your word?

If they insist on something that's not in the lease, I simply text, email, or tell them the lease agreement points, and then proceed with whatever the issue resolution is.

Also this was a recent death in the family and the seller was very young, being represented by the Attorney.The first thing that I did was try to re-ensure the Attorney that we are on the same team and want the same resolution.