I would recommend you read the book 'ninja selling,' as it provides you with a solid plan and schedule filled with action items to follow and execute to get results (if you follow it) And its not cringey, salesman strategies.

I feel so much better with big picture plan, a detailed execution plan of the strategy, and created a data sample and a second data analysis using DealCheck.io.

Are you the operator do do you have an Operator/Executive Director on staff?   

They're months behind on executing writs.

Borrower shall occupy, establish, and use the Property as Borrower’s principal residence within 60 days after the execution of this Security Instrument and shall continue to occupy the Property as Borrower’s principal residence for at least one year after the date of occupancy, unless Lender otherwise agrees in writing, which consent shall not be unreasonably withheld, or unless extenuating circumstances exist which are beyond Borrower’s control.So you have one instrument saying it is Primary and the other saying it is Investment.

They base their decision largely on "the deal" and your ability to execute the plan.

You can certainly execute at 1031 Exchange where you trade out of California and into a new property in Maryland (or any other state).  

He's based in the UK so he's not local to the markets he works in so you really need to vet their entire leadership and staff who manage the execution, not just the owner.

After years of refusing to change their tactics, the Realtors’ agreed to a settlement now because they were vulnerable to government action.

Some of them also OWN the maintenance company and profit off that as well.Have an in-depth conversation with the PMC to get to the bottom of this.BTW: we are constantly posting that owners need to ask MORE questions about how a PMC executes their services!