Honestly, this approach doesn't seem like a very effective practice, which may explain why it wasn’t working.

Doesn't seem like the FED has much control this time around considering the 10Y T bill (and 5Y) continues to march higher even with the FED fund rate dropping.

They're practically giving them away compared to 2021 prices.

I can't control that. 

You really have to practice preventive maintenance when trying to ensure a property will cash flow.Knowing the market and helping buyers with ARV potential is a huge step and creates a repeat/return buyer.

Research the market, use data analysis tools, build a team with experienced professionals, and practice deal analysis.

There is a reason that most states (including Connecticut) require property managers to be licensed, one of which is that they are required to have basic education on the rules and laws governing the practice.

@Davin Manfredi first, regardless of what you do make sure you ask how they are going to run a vent and let them know you have to approve of the work that's going to be done and do quality control afterward.

You can't control everyone everywhere, especially if you have mid size team and hundreds or thousands of customers who submit tickets on daily basis.

The emotional part takes time to develop, but the more you consciously practice it, the better.