Not massive and we CAN do it via excel or custom fields in Rent Manager.

Milwaukee is hyper-competitive, next months numbers will probably be 103% sold to list ratio, we estimate about 5 or 6 buyers for every seller and it will only get worse IF rates come down.Just got an AO yesterday with a builder on a spec, 90 days out, some custom finished, LVP instead of carpet, we offered 7k EM and they countered with 6k non-refundable because of the customization.

Great customer service!

Customers will always prefer to drive up and unload versus buggy in and up an elevator and down a hallway.4. 

Once under contract, they will review the buyers customizations and then build.

@Mubarak Basha no software will automatically have these reminders.You'd need to find software that has custom fields you can create and then tie to reports or alerts.Free software options won't offer this.How many units are you DIY managing?

To make matters worse you literally can't get anyone on the phone for help their customer service are chat bots.

Until about 2 years ago I owned a custom wheel company that built one off wheels for high end/race cars.I currently daily drive a 2005 BMW 745i, trying to decide what to replace it with.

What value do you intend to provide your customers that those two options don't?

The regional ones tend to have most or all of the same services but tend to provide much better customer service.