@John Arena you may want to review your property management contract in detail to understand what services you hire them to perform.We find that many STR PMCs are NOT really PMCs, but are Guest service companies. 

Remember that if you later take over and manage it yourselves, you'll need to start a new account from scratch - your previous reviews with that property manager won't transfer.

Review their management agreement.

Also, check out online reviews to see what other landlords and tenants say about their services.

There are so many so be sure to filter by your location. 4) Review Dave Meyer’s The State of Real Estate Investing Report 2024 (in your resource page as a member of BiggerPockets!)

In this situation, it’s important to approach the tenant professionally and review the terms of the lease to make sure the rent increase was properly communicated and complies with local laws.

I have seen his writings and reviewed the Facebook group.

I will review all of them and share them with my tenants as soon as possible.

It is a combination of reviews, pricing, amenities, quality of photos/listing, and CTR (click-through rate). 

I never had an issue, usually got a nice review out if it.Like @Nathan Gesner, i was more interested in what they left, especially the good whiskies.