Does anyone have any experience with this company?

You can't really predict for a creative business mind and how they might craft a guest experience that stands out in their market. 

Others may have personal experience to share.

I have it narrowed down to two agents, one has more general experience in the area and are part of a large organization.

Do you have any experience with it?

My experience is those have been in short supply since beginning of time. 

None I could say with confidence without knowing more details on the borrowers experience, property type, city, and project numbers (PP, Rehab, ARV).

DIY A first-time DIYer can expect to spend several hours replacing a kitchen faucet.The time it takes depends on your experience and the faucet's complexity.You'll need tools like wrenches, a putty knife, and a small bucket.You'll also need materials like supply lines, silicone caulk, and plumbers tape.You may be tempted to be cheap and estimate only 30 minutes, but you should estimate an hour to be safe.What about the time to go to the property to figure out if a 2-hole or 3-hole faucet is needed, then drive to Home Depot to get it, drive back to install and then head either to the next job or back to the office?

It can work if you have experience and a local team to help.  

As a host, when I treat the expectation as a cultural misunderstanding, as opposed to spoiled guest syndrome, the whole experience goes much more smoothly.