Experience will matter to some of customers, so you'll have to be specific about your history and success. 

I'm an experienced investor, agent, and a project manager for an established general contractor, focused mostly on historic preservation, custom homes, and investment properties (flips and holds). 

I just closed one for a customer.

BTW, Avail's customer support is US-based and fantastic. 

Everything I've seen is townhouses that were built to be sold directly to consumers and when the units couldn't sell individually, the developers cut their losses and sold to out of town 1031 buyers looking for an easy button.

If you could customize the software that you are using, what would you like implemented?

The Supreme Court said that it had to observe the Civil Rights Act and serve blacks, because its customers were in interstate commerce and therefore failing to serve them had a chilling effect on interstate commerce that Congress could regulate.I'll let people older than me tell us about the Green Book to show that the Supreme Court got that decision right.The point is that national rent control IS doable.

I think their customer service is awesome.

Marking up repairs & maintenance, farming out customer service to people that can barely speak English, charge a lot of junk fees, etc.I'm just not comfortable doing any of that.  

Seems like BP offers good ones and you can always customize them to your liking.