Total fraud.On a happier note, I've moved over to Travis King's Lead Boss (white label GoHighLevel) and I like it a lot.

It could help for word of mouth referrals by other tenants.

I try to stay on good terms with people as word of mouth can always come back to bite/help you, and generally try to treat people with what feels right/fair.I was thinking I charge a one-month penalty for breaking the lease, and they continue to pay rent until the unit is filled.

Losing a listing opportunity because an agent you don't even know bad mouthed you and told the client things that arent even true or accurate - yes this did happen.

-Don't let one tenant or one maintenance expense put a bad taste in your mouth. 

Also, it seems like you are looking a gift horse in the mouth here.

Doesn’t make much sense to me or any of the contractors I work with but it’s coming straight from the horses mouth.

Yeah, so, unfortunately your assume got ya mouth in a jamb yet again.

We've noticed a lot of business come via word of mouth for this.

I'm so much happier now, earning more income and tax benefits, don't need to be involved in the properties, and have reduced my liability with an added layer that puts more distance between me and the tenants.