I actually just did a live stream yesterday on my channel (youtube.com/@brady_morgan) that went over this exactly.

As a short-term rental property manager in Massachusetts, I charge a 20% co-hosting fee, which includes full-service management—guest communication, vendor coordination, cleaner oversight, and overall property operations.I've seen competitors charge anywhere from 10% to 30%, but lower-cost managers often cut corners, while higher-end services may not always justify the price.

Agree w/ @Denver McClureTime change can be factored in for communication, but besides that it doesn't matter. 

OwnerRez – A comprehensive PMS (property management system) that handles bookings, guest communication, and even direct booking websites. 3.

How can I communicate with you?

Why are you communicating with the tenants if you have a property manager?

I love their youtube channel as well that produces 2 or 3 videos a week. 

The one I'm under contract for happened to be already managed by the one property manager I had been in communication with for the past few months.

Communicate expectations upfront—because once they start double-parking or treating the place like a frat house, it’s game over.Cameras, Cameras EverywhereYou’d think adults wouldn’t steal each other’s food, right?

In our communication with prospective residents, we make this clear.