They stated that they were not a lawyer so they couldn't comment on the legalities of my question and they still worked for the bank so they couldn't give me any more info without losing their job but assured me that I was on the right track, keeping asking these questions and don't stop until you find your answer. 

I can also put you in touch with local lawyers if needed.  

Hi, We have five garnishments on evicted tenants in KCMO that our Lawyer is chasing, with very limited success.

At that point, I was fed up and consulting a lawyer and was waiting to respond to Katee until I had legal advice.

It might be worth talking to a lawyer but not sure if it's small claims or worth it.Also, you might already have all of these things but for future prevention:- smart thermostat (so you receive alerts when the inside temperature dips below whatever preset you have)- Minut (or similar device) would also alert you to the inside (and outside) temperatures; for example, I have 2 devices inside the house and outside on the hot tub deck.

One piece of advice I never forgot is to never ever sign anything without a copy and without a lawyer looking at it first.

This person may actually be a licensed lawyer or a real estate professional.

Turns out the developer didn't fix some underground pipe and it took years and lots of $$ for lawyer's fees to get things fixed. 

My lawyer told me that it is better do that your own home is protected if you have a problem regarding your rental property 

Try mediation first, lawsuits can get expensive and only the lawyers win.2.